Troubleshoot Common Problems with Web Maps
Why Does My Web Map Contain Empty Tiles?
If you create a web map and the display contains empty tiles, it can mean that the web map server is temporarily off line. To display web maps, the Mapping toolbox must create connections to web map providers over the Internet. Often, simply trying again after a few minutes solves the problem.
Why Does My Web Map Lose Detail When I Zoom In?
If you zoom in on a web map and certain details of the map disappear, it can mean that the map does not support that particular zoom level.