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Cannot login to Matlab Drive Online

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Panagiotis
Panagiotis 2023-11-23
编辑： Cris LaPierre 2023-11-29
Dear support team,
in Technical University of Crete in Greece, we have a Matlab Campus Wide Agreement.
Our users login to Matlab and Mathworks using IDP Shibboleth.
There is no problem when signing in to Matlab or to Mathworks portal, but when trying to login to Matlab Drive Online, after every login via Shibboleth IDP, it returns back to login page.
  • We visit https://drive.matlab.com
  • We enter our email address
  • mathworks redirect us to shibboleth login page where we enter the user credentials
  • shibboleth releases the appropriate user attributes
  • we notice a files?status=SUCCESS in URL but
  • it returns back to drive.matlab.com/login page
After that, we opened a second tab in the same browser and tried to login to mathworks.
Login works without any problem.
Any help would be appreciated.
Kind regards,
Panagiotis Kontogiannis

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回答（1 个）

Cris LaPierre
Cris LaPierre 2023-11-29
编辑：Cris LaPierre 2023-11-29
This is a community forum. To contact support, please visit this page: https://www.mathworks.com/support/contact_us.html

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