2020a prompting for an activation key

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Smith-Kettlewell Eye Research Institute 2020-4-3

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https://ww2.mathworks.cn/matlabcentral/answers/515213-2020a-prompting-for-an-activation-key

编辑： Image Analyst 2020-4-4

suddenly, on our concurrent license, when we try to install 2020a, the installation seems to have changed, and is asking for an Activation Key for the license ... which we do not have, as we always just use a license file that points at the network license server ... what do we do here?

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Answer 1

Image Analyst 2020-4-3

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https://ww2.mathworks.cn/matlabcentral/answers/515213-2020a-prompting-for-an-activation-key#answer_423877

Try the "Installation and Licensing" section of the FAQ: https://www.mathworks.com/matlabcentral/answers/faqs

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Smith-Kettlewell Eye Research Institute 2020-4-4

Yea .. already tried that ... the Install / Activate tab that you are supposed to go to isn't there

Image Analyst 2020-4-4

编辑：Image Analyst 2020-4-4

You can deactivate from your account on their web site. And in Windows, there is a section in the program group under the start menu that does it. If you still can't, then call the Mathworks on the phone. They have fast and free telephone help, even for students.

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