ThingSpeak account not accepting messages after anniversary date

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Matthias Berg
Matthias Berg 2020-5-4
评论： Matthias Berg 2020-5-4
I ran out of messages on my free account on 05 Apr 2020, so my channels have stopped accepting messages (as expected).
The problem I am experiencing is that the anniversary date (19 Apr 2020)has now passed but I still don't seem to be able to send messages to channels.
The account page indicates that there are 3000000 messages remaining, but also shows a 'you have run out of messages' notification. This seems contradictory to me.
As suggested in the above forum threads:
  • I have tried logging out/in to my thingspeak dashboard multiple times and the 'you have run out of messages' notification remains.
  • I have tried sending messages using the browser (vs the arduino device that is typically sending data) without success.
Would someone at ThinkSpeak be able to clear the cache for me to resolve this issue? Thanks!
Matthias

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Vinod
Vinod 2020-5-4
Have you tried sending messages from a browser window to rule out a code issue?

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