Get Information About Installed MathWorks Products

When creating a support case, you might be prompted to provide information about your installation, such as the release and license you are using and the toolboxes you have installed. To obtain this information, follow the instructions for your MathWorks product family.

MATLAB Products

In MATLAB, use the ver function, and specify the -support argument. At the MATLAB command prompt, enter:

ver -support

This sample output shows that MATLAB Version 24.1 (Release R2024a) Update 5 is installed. The output after the second dashed line shows all the products that are installed and their corresponding versions, releases, and licenses.

-----------------------------------------------------------------------------------------------------
MATLAB Version: 24.1.0.2653294 (R2024a) Update 5
MATLAB License Number: 00000000
Operating System: Microsoft Windows 11 Home Version 10.0 (Build 22631)
Java Version: Java 1.8.0_202-b08 with Oracle Corporation Java HotSpot(TM) 64-Bit Server VM mixed mode
-----------------------------------------------------------------------------------------------------
MATLAB                                Version 24.1        (R2024a)      License 00000000
Simulink                              Version 24.1        (R2024a)      License 00000000
...

Polyspace Products

You can get installation information for Polyspace products from the product’s user interface (UI) or from the command line.

User Interface

  • Polyspace UI: From the help menu, select Help, then About.
  • Polyspace Access UI: In the top-right corner, select the Help button, then About Polyspace.

Command Line

If you are running Polyspace products from the Windows, Linux, or Mac command line, run the command for your Polyspace product with the -ver option. If you are providing a complete Polyspace log for the investigation of your issue, then this information is already included in the log file. Sample commands:

polyspace-code-prover -ver
polyspace-code-prover-server -ver
polyspace-bug-finder -ver
polyspace-bug-finder-server -ver

For Polyspace Access, also specify these options:

  • -host – Fully qualified domain name of your Polyspace Access instance in the -host option
  • -port – Port number of the instance
  • -protocol – HTTP protocol used to access the instance

Sample command:

polyspace-access -ver -host FQDN –port 9443 –protocol http

This sample output for polyspace-bug-finder -ver shows that Polyspace Bug Finder 24.1 (Release R2024a) Update 5 is installed. The output after the second dashed line shows all the Polyspace products that are installed and their corresponding versions and releases.

------------------------------------------------------------------
Polyspace Bug Finder 24.1 (R2024a Update 5)
License number: 00000000
Operating System: Microsoft Windows 11 Home Version 10.0 (Build 22631)

------------------------------------------------------------------
Installed Polyspace products:

Polyspace Bug Finder                                        Version 24.1 (R2024a Update 3)
Polyspace Code Prover                                       Version 24.1 (R2024a Update 3)

------------------------------------------------------------------
...

RoadRunner Products

In RoadRunner, from the menu bar, select Help, then About RoadRunner. The 'About MathWorks RoadRunner' dialog box displays the RoadRunner release and update, as well as the license in use.