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Troubleshooting USB Issues with Cube Orange on Windows

Description

Serial port issues while using Cube orange with Simulink on a Windows® computer.

Action

When you use Cube Orange with Simulink on a Windows computer, ensure that you install the latest stable version of QGroundControl and able to upload latest stable version of PX4 Firmware from QGroundControl

After uploading the PX4 firmware, open the Device Manager. if the Cube Orange hardware appears as two different COM ports in your machine as shown below, then install Mission planner and do a clean re-installation of latest drivers as described in this page.

If the driver installations are correct, Cube orange will appear as a single COM port as shown below.

If, Cube Orange is not shown as a single port even after installing Mission Planner, perform a clean re-installation of the latest drivers as explained in this page.