Why do I receive a "No Permission to Download" error when attempting to download?
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I recently purchased a new license but receive the following error when attempting to download the products for it:
ERROR: No Permission to Download
To download products and updates,the Administrator on your license must grant you permission to download.
Contact the Administrator on your license to enable download access.
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MathWorks Support Team
2020-12-2
编辑：MathWorks Support Team
2020-12-2
0 个投票
In order to download MATLAB products you must be associated to a license as an Administrator or Licensed End User. If you are associated as a Licensed End User, your Administrator must Allow Product Downloading for your MathWorks Account. The administrator can change these settings on the Manage Users tab in the License Center.
As a License Administrator, see the following support article for instructions on adding a Licensed End User:
If your license allows self-association, see the following article for instructions on associating yourself to a license:
If you are already associated to the license with the correct download permissions and still receive this error message, please perform the following:
- Log out of your MathWorks Account.
- Clear your web browser's cache and cookies. For detailed instructions, consult your web browser's documentation.
- Log back into your MathWorks Account and attempt the download again.
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2011-12-21
2020-12-2
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