Concurrent Session: You have been logged out because you logged into Matlab Online in another session

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NARENDRA KUMAR MISHRA
回答： Srija Kethiri 2023-4-19
While running a code I get following pop-up notification: Concurrent Session: You have been logged out because you logged into Matlab Online in another session.
I have already tried the solution but it did not work for me: https://in.mathworks.com/matlabcentral/answers/361791-matlab-online-is-not-working-for-me-it-is-showing-you-already-have-an-active-matlab-session-do-yo?s_tid=srchtitle_log%20out%20session_1
Kindly help me.
Regards

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回答（1 个）

Srija Kethiri
Srija Kethiri 2023-4-19
Hi Narendra,
Try the following steps one after another and after each steps see whether the issue is resolved:
  1. Clear browser cache.
  2. Try opening in another browser or incognito mode.
  3. Try to do hard refresh (Ctrl + Shift + R on Chrome).
  4. Try resetting MATLAB Online preferences.
To reset the MATLAB Online Preference:
  1. Rename the "default" folder within the following location: https://drive.matlab.com/files/.session
  2. Open MATLAB Online again to see if it works.
Hope this helps!

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