Support Package fails to download third party software

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Arne
Arne 2023-9-28
评论： ali 2024-10-18
this is happning all the time now:
The answers just don't help there are two .. but eventuly you end up with the download error again this use to work .. what is wrong.

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回答（1 个）

Rishav
Rishav 2023-10-3
Hi Arne,
This error occurs when correct zip file path is incorrect. Please examine the log file to identify the correct zip file path that the installer is trying to use.
By copying the zip file into the correct folder, you will be able to install the package successfully.
Thank you,
Rishav Saha

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