Why I can not open apps which I have purchased?

EB
2015 7 20
2 个回答
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更新时间：2015 7 20
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0 个投票

I just have bought and activated the MATLAB 2015a license, but I have problems in opening some of the installed apps. For example when opening Curve Fitting Toolbox I receive this message Error using cftool (line 148)To use the Curve Fitting app, you must have a license for Curve Fitting Toolbox. Furthermore, I have a message in my command space Your MATLAB license will expire in 12 days.Please contact your system administrator or MathWorks to renew this license. Does anyone have an idea what should I do? Thank you!

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Steven Lord
Steven Lord 2015-7-20

0 个投票

As the message in the "command space" suggests, I recommend you contact your system administrator and/or MathWorks for help validating that your installation is using the correct license and/or help determining the cause of the problem (if it is already using the correct license.) You can contact MathWorks using the Contact Us link in the upper-right corner of mathworks.com.

更多回答（1 个）

EB
EB 2015-7-20

0 个投票

Thank you for your answer. I've already contacted the support via email, so I should wait 24 hours to get an answer since I can not reach them on the phone.

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