license error -5,357

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Pebby Garner
Pebby Garner 2017-9-25
评论： Walter Roberson 2018-10-2
I am trying to add a child license to an individual license. This was converted from a concurrent license. I uninstalled MATLAB and then reinstalled it. I'm still getting the same error.
>> license checkout Simulink_Coder
License checkout failed.
License Manager Error -5
Cannot find a license for Simulink_Coder.
Troubleshoot this issue by visiting:
http://www.mathworks.com/support/lme/R2014b/5
Diagnostic Information:
Feature: Simulink_Coder
License path: C:\Users\iob391\AppData\Roaming\MathWorks\MATLAB\R2014b_licenses\license_RR166696IP01_40537855_R2014b.lic;C:\Program Files (x86)\MATLAB\R2014b\licenses\license.dat;C:\Program Files (x86)\MATLAB\R2014b\licenses\trial_4347790_R2014b.lic
Licensing error: -5,357.
ans =
0
There are licenses in each of the paths except one -- C:\program files (x86)\MATLAB\R2014b\licenses\license.dat
I have attached both license files.
Could you please help in getting these licenses to read properly?
Thank you.
  2 个评论
Walter Roberson
Walter Roberson 2017-9-25
I removed the license files -- license files should not be posted.
Walter Roberson
Walter Roberson 2017-9-25
Please contact Mathworks for free license assistance.

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回答（4 个）

Angela Dixon
Angela Dixon 2018-9-30
Licensing error: -5,357 We are a BEST robotics team. We are getting the above licensing error. We do not know why we get this error. Also, license error -5. Our software has been properly activated. We have uninstalled and reinstalled the software but still get this code when we deploy the code to our vex cortex. Please help us understand how to fix this error. We did download the FMU tool box coactivator but that did not change the error code.
Walter Roberson
Walter Roberson 2018-10-1
Angela Dixon
Angela Dixon 2018-10-1
We do have a license. It was verified when the program was activated. After reading these codes, I still do not understand what to do.
  1 个评论
Walter Roberson
Walter Roberson 2018-10-1

Activation creates and installs a license file for the products that are covered by your license.

Error -5 is something you get when you have a product installed but it is not covered by your license (or in some cases due to misconfigured license server.)

You mention that you get the error when you attempt to deploy to your vex cortex. That suggests that you do not have a license for one of the following:

    MATLAB
    Simulink
    MATLAB Coder
    Simulink 3D Animation
    Simulink Coder
    Stateflow

Depending on exactly what you ask to do, you could also be missing a license for one of

    Simscape
    Simscape Multibody

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Angela Dixon
Angela Dixon 2018-10-1
We downloaded the program per the instructions from MATLAB through BEST Robotics - how can I find out what I do and do not have a license for? I am just a high school teacher (biology), not an IT manager. I am feeling rather clueless here.
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Angela Dixon
Angela Dixon 2018-10-2
We solved the issue. We were outputing a data type was a fixed_point_type. This is apparently a data type that we do not have licensing for. We made the following changes with the help of IT and someone that knew about licensing for our student competition: The issue with the model is that you are trying to multiply a signal of Boolean (Logical) type with a non-integer number. Because of this, Simulink is creating some fixed-point data types and giving you that error since we don’t provide the toolbox to BEST teams. The fix is really simple, all I had to do was add another conversion block back to double before multiplying. See the attached model.
Thank you for your time.
Walter Roberson
Walter Roberson 2018-10-2
Ah, thanks for the explanation!

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