Received a licensing error after switching from Network to Standalone License

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Alison
Alison 2013-1-4
User has Win7 Matlab 2011a running on network
Switched to standalone license, logged off the network and received the following error
License checkout failed. License Manager Error -5 Cannot find a license for Symbolic_Toolbox. Make sure an INCREMENT line for Symbolic_Toolbox exists in the license file, and that the formatting of the license file is correct.

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