Error -118 during installation of MATLAB R2020b in Windows; computer is connected to the Internet

8 次查看（过去 30 天）
Ricardo Corrales Barquero
回答： Rhea Chandy 2020-10-12
I have downloaded the Mathworks Product Installer on a Windows PC that is connected to the Internet. I execute the installer and accept the licence agreement. After that I get the following message:
Unable to open the requested feature.Check your internet connection and proxy settings in MATLAB Web preferences and then try starting the feature again.
Detailed information:
Error code: -118
Error message: ERR_CONNECTION_TIMED_OUT
How can I solve this?

请先登录，再回答此问题。

回答（1 个）

Rhea Chandy
Rhea Chandy 2020-10-12
Hi!
I understand that you are facing internet connection difficulties while using Mathworks Product Installer. It is possible that your Computer Security software is preventing the MathWorks Installer from connecting to the MathWorks servers. You can follow the steps indicated in this similar question answered by Mathworks staff.
If you are unable to activate successfully, you can also activate MATLAB manually without an internet connection. The steps indicated here will explain the process.
If the issue persists after troubleshooting, you can Contact Support and raise a service request.

类别

在 Help Center 和 File Exchange 中查找有关 Introduction to Installation and Licensing 的更多信息

标签

产品


版本

R2020b

Community Treasure Hunt

Find the treasures in MATLAB Central and discover how the community can help you!

Start Hunting!

Translated by