Error using connector.internal.doEnsureServiceOn
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I am having a trouble using Add-Ons in matlab. I am currently working on a drone project, which uses Ryze Tello, and I am trying to download tello package. However, whenever I click on the Add-Ons, the following error comes up. Could you please help me step by step? I do not know how to change or use firewall.
Thank you!!
![](https://www.mathworks.com/matlabcentral/answers/uploaded_files/473277/image.png)
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Vineeth Nair
2020-12-30
You need to allow MATLAB throught the Firewall. The Firewall settings depends on your OS. If you are using windows 10 , follow this link to allow MATLAB through the Windows firewall
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Vineeth Nair
2021-1-4
This might need some investigation. Please reach out to us at https://www.mathworks.com/support/contact_us.html.
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