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How do I transfer a Student or Home license to a new computer?

How do I transfer a Student or Home license to a new computer?

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Answer by MathWorks Support Team on 28 Jun 2018
Edited by MathWorks Support Team on 28 Jun 2018
 Accepted Answer

You are permitted to install MATLAB Student and Home on up to two computers and you may transfer a MATLAB Student or Home license up to two times per year. MATLAB Student and Home must be deactivated before it can be transferred to a new machine.
The simplest way to deactivate MATLAB Student and Home is from within MATLAB itself. From within MATLAB:
  • Click the word "Help" in the toolstrip, beneath the white question mark that launches the help browser.
  • Go to the "Licensing" menu.
  • Select "Deactivate software..."
  • Follow the on-screen instructions to complete the deactivation process.
If the machine you wish to deactivate MATLAB from is no longer available, you can deactivate MATLAB from the MathWorks website: Follow the steps below to deactivate MATLAB:
  • Log in to your MathWorks account: https://www.mathworks.com/mwaccount/
  • Click on the "Manage" icon under the license you would like to deactivate MATLAB from
  • Switch to the tab "Install and Activate".
  • Click "Deactivate a computer" on the right.
  • Click the blue circle with the white X for the computer you would like to deactivate.
  • Follow the on-screen instructions to complete the deactivation process.
Once you have deactivated your previous activations you will be able to activate MATLAB on your new computer. Deactivating the old machine and activating on the new machine completes the license transfer process. If you are unable to deactivate MATLAB for some reason, please contact MathWorks support:

  4 Comments

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Student licenses can only be activated on one computer at a time.
You can install on a new computer without taking the activation step, and then you can deactivate on the old computer and activate on the new computer -- that is, installation itself does not use up activations. But it is usually easier to deactivate first before doing the new install rather than having to go back and forth between the two computers.
Note: in the very particular case of Total Student Headcount licenses, in which an academic institution provides Academic licenses for students instead of the students obtaining them directly, then the students may activate on two computers simultaneously. These are Academic licenses instead of Student licenses.
Am I permitted to install an individual, individually bought Student version on a laptop and a desktop and activate them at the same time? Or do I need to choose one or the other? There is conflicting information in the answer and in the previous comment.
I can either install unlimited times or only two times? And I can activate either one at a time or two at a time?
The R2017a license agreement says:
1. License Options
1.1. Individual License Option
(ii) A Named User may install the Programs on up to four (4) different Computers but may not use a Program on more than two (2) Computers simultaneously, except that Student and Home Licenses are limited to a single Computer.
2. License Uses
2.3. Student
(i) Student Licenses may be licensed by students enrolled in degree-granting educational institutions, or primary and secondary schools, or those participating in a continuing education program at a degree-granting educational institution. A Licensee may use the Programs only on a single physical (not virtual) Computer owned or leased by the student.

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Answer by Hongyu Jiang on 12 Sep 2019

What if the deactive button is permitted to click?

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