How do I contact file exchange Admin?
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I'm currently trying to upload a file to file exchange, but I am getting the following error message,
The file I'm trying to upload is a MATLAB App Installer.
I have been unable to find any contact info for the file exchange admin and I have mailed one of the staff that had answered a similar question previously, but have had no reply.
4 个评论
Rik
2021-10-15
You could try this form, although from the phrasing of the error message I would have expected to find more explicit contact information. The other threads mention this same feedback form.
I do happen to have the email address of someone at Mathworks who is involved with the FEX, but I don't think it would be polite to share their email here without their consent.
I would suggest trying this form. Remember that staff members might be in a different time zone. I would suggest allowing 48 hours for a response (not counting the weekend) before trying another route.
Star Strider
2021-10-15
@Rik — ‘I do happen to have the email address of someone at Mathworks who is involved with the FEX, but I don't think it would be polite to share their email here without their consent.’
I agree. Instead, e-mail that person yourself and include the URL of this thread for their reference. That’s what I do in such situations.
.
Rik
2021-10-15
Thanks for the suggestion, I just did so.
Star Strider
2021-10-15
My pleasure!
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2021-10-15
2021-10-15
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