Receiving error "An unexpected error has occurred" when installing MATLAB Drive Connector

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Joseph Smith 2021-10-25

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https://ww2.mathworks.cn/matlabcentral/answers/1571443-receiving-error-an-unexpected-error-has-occurred-when-installing-matlab-drive-connector

评论： Joseph Smith 2022-2-5

I'm trying to run the MATLAB Drive Connector installer, and every time I get the message "An unexpected error has occurred" and the installation fails. I checked the directory and there are no spaces or non-Ascii characters in any folders in the path. I also tried running the installer in different directories (including directly in C:), but I always get the same error. My operating system is Windows 11 OS build 22000.282.

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David Robinson 2022-1-28

Hi Joseph,

I'm sorry to hear you were having trouble with this! Is this issue still happening?

MATLAB Drive Connector v1.9.1.1 (latest release) on Windows 11 installs to:

%LOCALAPPDATA%\MathWorks

Would you be able to check that this destination is writable?

Thanks!

David

Joseph Smith 2022-2-5

Thank you so much for reaching out! I checked that folder and it was set to read only. After changing that setting, I was able to install MATLAB Drive Connector.

Thanks again for your help!

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