business firewall apparently does not allow auto license file renewal to take place.

1 次查看（过去 30 天）
Victor
Victor 2022-10-17
回答： Chetan 2023-11-16
notified that license file on computer has to be replaced. dialog box to support this does not work. suspect business firewall, typical and expected. will call support when business hours begin.
  1 个评论
John D'Errico
John D'Errico 2022-10-17
编辑：John D'Errico 2022-10-17
So what is the question in this? We cannot resolve it. Only you can do so by contacting support, and you already know to do that.

请先登录，再进行评论。

请先登录，再回答此问题。

回答（1 个）

Chetan
Chetan 2023-11-16
Hello @Victor
I understand that you're having trouble with MATLAB's automatic license file renewal, which could be due to your business firewall restrictions.
You might want to consider modifying your firewall settings to enable communication with MATLAB's licensing server.
To address this issue, I recommend consulting with your IT Help Desk to examine your firewall settings. Consider whitelisting the following ports and addresses:
  • mathworks.com
  • licensing.mathworks.com
  • login.mathworks.com
  • services.mathworks.com
  • TCP ports 80 and 443
For additional guidance, you can refer to the following MathWorks Documentation: https://www.mathworks.com/support/search.html/answers/92634
I hope this helps!

类别

在 Help Center 和 File Exchange 中查找有关 Introduction to Installation and Licensing 的更多信息

标签

产品


版本

R2021b

Community Treasure Hunt

Find the treasures in MATLAB Central and discover how the community can help you!

Start Hunting!

Translated by