How to solve this problem:Error getting support package information from mathworks.com. Your network connection may be down or your proxy settings improperly configured

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Jingbo
Jingbo 2015-3-16
评论： Madhu Govindarajan 2018-8-28
My Matlab version is Student R2014a,When I want to install simulink for arduino, I can't install it and matalab always shows this error:"Error getting support package information from mathworks.com. Your network connection may be down or your proxy settings improperly configured". and my internet is connected and I turned off anti_virus software and firewal,but I still can't install it.

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回答（2 个）

Colin Ning
Colin Ning 2018-1-18
so do i.Do you have known how to solve it?
  1 个评论
Madhu Govindarajan
Madhu Govindarajan 2018-1-19
This looks like an installation issue. You should contact MathWorks technical support installation team and they should be able to resolve it.
https://www.mathworks.com/support/contact_us.html

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MatlabUser168
MatlabUser168 2018-8-27
me too ,but how to solve it

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