I am getting an error installing Arduino Support package. I already did the "clean installation" but the error persists. What should I do

Question

Joao 2023-3-8

0
链接

此问题的直接链接

https://ww2.mathworks.cn/matlabcentral/answers/1925315-i-am-getting-an-error-installing-arduino-support-package-i-already-did-the-clean-installation-but

回答： Jestzer 2023-3-9

When trying to install thge Arduino Support Package from Add-ons, I am getting an error message.

The error message is:

Failed to download the third-party software:

AEK Rev2 Project Files

This is required by:

Simulink Support Package for Arduino Hardware

I tried to do a "Clean installation" but I got tyhe same error message.

What should I do?

0 个评论
显示 -2更早的评论隐藏 -2更早的评论

请先登录，再进行评论。

请先登录，再回答此问题。

Answer 1

Jestzer 2023-3-9

0
链接

此回答的直接链接

https://ww2.mathworks.cn/matlabcentral/answers/1925315-i-am-getting-an-error-installing-arduino-support-package-i-already-did-the-clean-installation-but#answer_1188660

Ah yes, the dreaded third-party packages that always fail to download or install properly, as every firewall and antivirus program goes bananas as soon as it sees MATLAB trying to access GitHub.

There are few things you can try:

Use the Support Software Downloader on a different computer or on a different network to download everything properly.
Install the Support Packages you need on another computer and then copy the SupportPackage folder over to the computer where you're failing to install it
Figure out what may be blocking the install/download
Look at the installation log file to see what files are being blocked and then download them yourself. I don't know know what release of MATLAB or Operating System your computer is using, so I can't tell you exactly where that will be.