HEUR malware found while installing MATLAB R2023a

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Sal AlSwailem
Sal AlSwailem 2023-3-25
编辑： Cris LaPierre 2023-4-18
When installing MATLAB R2023a, my Avira antivirus reports: "HEUR/Surpar.Gen" malware in setting_retail_common.zip and aborts installation!
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Laurent
Laurent 2023-3-29
On macOS, Intego also reports that HEUR was infected with Surpar.Gen. F-secure does not say anything.
Fernando
Fernando 2023-4-14
F-Secure also aborted the installation on my Windows 10 PC

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回答（2 个）

Cris LaPierre
Cris LaPierre 2023-3-25
I suggest reporting this to customer support. You can also follow these instructrions from Avira about potential false positives.
The official installer contains no malware.
Dylan Hansen
Dylan Hansen 2023-4-18
I had to choose to go into the Avira app and exclude the C:\Program Files\MATLAB\R2023a folder to get it to stop putting that file in quarintine because each time I started the install again, it would create a new folder with the 'setting_retail_common.zip' file in it. Just click the settings icon at the top, then 'Security' > 'Protection options' > 'Real-time protection' and then scroll to the bottom where it says 'Exclude Folders' and find the 'R2023a' folder that I mentioned above. I know it's not the safest option, but I don't know what else to do.

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