Hi Kavya,
The error message you are encountering indicates a licensing issue with MATLAB. Specifically, the error code "-39" suggests that the user or host is not included in the license file's INCLUDE list for MATLAB.
For Network licenses that utilize an Options File to administer the licenses, users who are not included for a licensed product are denied access. This error is most often caused by an incorrect username on the INCLUDE line of the Options file (MLM.opt). To resolve, verify that the usernames are correct in the Options file.
The Options File is located on the license server in the directory below by default:
Windows:
$MATLAB\etc\win{32|64} ($MATLAB\flexlm for releases prior to 2010b)
(where $MATLAB is the MATLAB installation directory)
The Options file should contain the keyword "INCLUDE" followed by the product name and a list of usernames. Note: Usernames are case sensitive.
For example, if you have the following license file:
INCREMENT MATLAB MLM 45 01-jan-0000 1 4C4CD07W1607F7EXGQ1B \
USER_BASED DUP_GROUP=U SN=220668
INCREMENT SIMULINK MLM 45 01-jan-0000 1 4DDU31EWA2963R8F5846 \
USER_BASED DUP_GROUP=U SN=220668
INCREMENT Curve_Fitting_Toolbox MLM 45 01-jan-0000 1 3C6CQ0FBSA315W51FC7D \
USER_BASED DUP_GROUP=U SN=220668
Your Options file should resemble:
INCLUDE MATLAB USER jane
INCLUDE SIMULINK USER jane
INCLUDE Curve_Fitting_Toolbox USER jane
where 'jane' is the username.
Note: After editing the options file the network license manager must be restarted for the changes to take effect.
For more information on using an Options File, please refer to the following documentation:
