how do i resolve 'The license number or activation key did not match any existing license number or activation key'.

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John
John 2023-8-14
回答： Hornett 2024-8-14
i tried to install pretrained goolenet network model, which seem to require a licensed account. After going through the procedure to get licence i.e getting licence number using matlab command prompt, the displayed license number returned an error message 'The license number or activation key did not match any existing license number or activation key'. kindly render neccessary assisance to get licence on my account.

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回答（1 个）

Hornett
Hornett 2024-8-14
It sounds like you're encountering an issue with the activation process for your MATLAB license. Here are a few steps you can take to resolve this issue:
Verify License Number or Activation Key:
  • Double-check the license number or activation key you entered to ensure there are no typos.
  • Make sure you are using the correct license number or activation key provided by MathWorks.
Check Account Details:
  • Ensure that the email address associated with your MathWorks account matches the one used to obtain the license.
Reattempt Activation:
  • Sometimes, reattempting the activation process can resolve the issue. Follow the steps provided by MathWorks to activate your license again.

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