Failed to download the third-party software: FTDI JTAG D2XX library
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I am trying to install the HDL Verifier Support Package for Xilinx FPGA Boards. When I try to install through the add-on explorer the download and install fails with the following error (log file follows).
Failed to download the third-party software:
- FTDI JTAG D2XX library
This is required by:
- HDL Verifier Support Package for Xilinx FPGA Boards
It looks like it is trying to install the CDM drivers from the ftdichip website but the address is incorrect leading to a 404 error. Additionally, it looks like the CDM drivers have been replaced with D2XX drivers which I found a location for.
How do finish this install?
%%%%%%%%%%%%LOG FILE%%%%%%%%%%%%%%%%%%%%%%%
(Oct 03, 2023 14:31:37) root C:\Users\cbsalto\Downloads\_temp_SupportSoftwareDownloader_R2023b_win64
(Oct 03, 2023 14:31:37) Starting Download: https://www.ftdichip.com/Drivers/CDM/CDM%20v2.12.28%20WHQL%20Certified.zip
(Oct 03, 2023 14:31:42) Downloader: runtime error Downloader: runtime error 404 for C:\Users\cbsalto\Downloads\MathWorks\SupportPackages\R2022b\archives\3p\ftcjtag.instrset_win64_1652482561\CDM%20v2.12.28%20WHQL%20Certified.zip
(Oct 03, 2023 14:31:42) java.lang.RuntimeException: Downloader: runtime error 404
at com.mathworks.install.java_downloader_utils.NativeDownloader.download(Native Method)
at com.mathworks.instructionset.command.DownloadCommand.download(DownloadCommand.java:58)
at com.mathworks.instructionset.command.DownloadCommand.execute(DownloadCommand.java:43)
at com.mathworks.instructionset.InstructionSetProcessor.processDownloadInstruction(InstructionSetProcessor.java:152)
at com.mathworks.instructionset.InstructionSet.downloadToFolder(InstructionSet.java:332)
at com.mathworks.supportsoftwareinstaller.api.SupportSoftwareInstallerUtils.download3PToFolderByInstructionSet(SupportSoftwareInstallerUtils.java:163)
at com.mathworks.supportsoftwareinstaller.api.DownloadAPI.download3pContent(DownloadAPI.java:264)
at com.mathworks.supportsoftwareinstaller.api.DownloadAPI.downloadSP(DownloadAPI.java:110)
at com.mathworks.supportsoftwareinstaller.servicebridge_impl.SSIDownloadAndInstallServiceBridgeImpl.downloadSupportPackage(SSIDownloadAndInstallServiceBridgeImpl.java:149)
at com.mathworks.supportsoftwareinstaller.servicebridge_impl.SSIDownloadAndInstallServiceBridgeImpl.downloadSupportPackageAndLauncher(SSIDownloadAndInstallServiceBridgeImpl.java:164)
at com.mathworks.supportsoftwareinstaller.servicebridge_impl.SSIDownloadAndInstallServiceBridgeImpl.downloadAndInstallSPEntryPointWithOverrides(SSIDownloadAndInstallServiceBridgeImpl.java:84)
at com.mathworks.supportsoftwareinstaller.servicebridge_impl.SSIDownloadAndInstallServiceBridgeImpl.startDownloadAndInstall(SSIDownloadAndInstallServiceBridgeImpl.java:46)
at com.mathworks.supportsoftwareinstaller.services.DownloadAndInstallService.downloadAndInstallSPEntryPoint(DownloadAndInstallService.java:23)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.mathworks.installservicehandler.JsonPassThroughResponseWrapper.getData(JsonPassThroughResponseWrapper.java:24)
at com.mathworks.installservicehandler.JsonPassThroughResponseWrapper.getData(JsonPassThroughResponseWrapper.java:10)
at com.mathworks.laisserver.impl.helper.RequestHandler.handleRequest(RequestHandler.java:44)
at com.mathworks.laisserver.impl.JsonServlet.doPost(JsonServlet.java:27)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
at org.eclipse.jetty.servlet.ServletHolder$NotAsync.service(ServletHolder.java:1450)
at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:799)
at org.eclipse.jetty.servlet.ServletHandler$ChainEnd.doFilter(ServletHandler.java:1626)
at org.eclipse.jetty.websocket.server.WebSocketUpgradeFilter.doFilter(WebSocketUpgradeFilter.java:228)
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193)
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601)
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:548)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)
at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:602)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127)
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:235)
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1624)
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:233)
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1434)
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:188)
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:501)
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1594)
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:186)
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1349)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:234)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127)
at org.eclipse.jetty.server.Server.handle(Server.java:516)
at org.eclipse.jetty.server.HttpChannel.lambda$handle$1(HttpChannel.java:388)
at org.eclipse.jetty.server.HttpChannel.dispatch(HttpChannel.java:633)
at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:380)
at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:277)
at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:311)
at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:105)
at org.eclipse.jetty.io.ChannelEndPoint$1.run(ChannelEndPoint.java:104)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:338)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:315)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:173)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:131)
at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:386)
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:883)
at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:1034)
at java.lang.Thread.run(Thread.java:748)
(Oct 03, 2023 14:31:42) Download Error: Failed to download the third-party software: FTDI JTAG D2XX library
This is required by:HDL Verifier Support Package for Xilinx FPGA Boards
To resolve this issue, see this MATLAB Answer.
at com.mathworks.supportsoftwareinstaller.api.DownloadAPI.download3pContent(DownloadAPI.java:275)
at com.mathworks.supportsoftwareinstaller.api.DownloadAPI.downloadSP(DownloadAPI.java:110)
at com.mathworks.supportsoftwareinstaller.servicebridge_impl.SSIDownloadAndInstallServiceBridgeImpl.downloadSupportPackage(SSIDownloadAndInstallServiceBridgeImpl.java:149)
at com.mathworks.supportsoftwareinstaller.servicebridge_impl.SSIDownloadAndInstallServiceBridgeImpl.downloadSupportPackageAndLauncher(SSIDownloadAndInstallServiceBridgeImpl.java:164)
at com.mathworks.supportsoftwareinstaller.servicebridge_impl.SSIDownloadAndInstallServiceBridgeImpl.downloadAndInstallSPEntryPointWithOverrides(SSIDownloadAndInstallServiceBridgeImpl.java:84)
at com.mathworks.supportsoftwareinstaller.servicebridge_impl.SSIDownloadAndInstallServiceBridgeImpl.startDownloadAndInstall(SSIDownloadAndInstallServiceBridgeImpl.java:46)
at com.mathworks.supportsoftwareinstaller.services.DownloadAndInstallService.downloadAndInstallSPEntryPoint(DownloadAndInstallService.java:23)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.mathworks.installservicehandler.JsonPassThroughResponseWrapper.getData(JsonPassThroughResponseWrapper.java:24)
at com.mathworks.installservicehandler.JsonPassThroughResponseWrapper.getData(JsonPassThroughResponseWrapper.java:10)
at com.mathworks.laisserver.impl.helper.RequestHandler.handleRequest(RequestHandler.java:44)
at com.mathworks.laisserver.impl.JsonServlet.doPost(JsonServlet.java:27)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
at org.eclipse.jetty.servlet.ServletHolder$NotAsync.service(ServletHolder.java:1450)
at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:799)
at org.eclipse.jetty.servlet.ServletHandler$ChainEnd.doFilter(ServletHandler.java:1626)
at org.eclipse.jetty.websocket.server.WebSocketUpgradeFilter.doFilter(WebSocketUpgradeFilter.java:228)
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193)
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601)
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:548)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)
at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:602)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127)
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:235)
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1624)
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:233)
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1434)
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:188)
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:501)
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1594)
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:186)
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1349)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:234)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127)
at org.eclipse.jetty.server.Server.handle(Server.java:516)
at org.eclipse.jetty.server.HttpChannel.lambda$handle$1(HttpChannel.java:388)
at org.eclipse.jetty.server.HttpChannel.dispatch(HttpChannel.java:633)
at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:380)
at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:277)
at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:311)
at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:105)
at org.eclipse.jetty.io.ChannelEndPoint$1.run(ChannelEndPoint.java:104)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:338)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:315)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:173)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:131)
at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:386)
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:883)
at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:1034)
at java.lang.Thread.run(Thread.java:748)
Caused by: java.lang.Exception: 3P Download: 3p\ftcjtag.instrset_win64_1652482561: Downloader: runtime error 404
at com.mathworks.supportsoftwareinstaller.api.DownloadAPI.download3pContent(DownloadAPI.java:274)
... 54 more
(Oct 03, 2023 14:31:42) SSI downloadAndInstallSP Response: {"exception": {"cause":"3P Download: 3p\\ftcjtag.instrset_win64_1652482561: Downloader: runtime error 404","title":"Download Error","message":"Failed to download the third-party software: FTDI JTAG D2XX library
This is required by:HDL Verifier Support Package for Xilinx FPGA Boards
To resolve this issue, see this MATLAB Answer.","type":"ERROR"}}
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回答(1 个)
YP
2023-10-4
Please refer to this solution.
https://www.mathworks.com/matlabcentral/answers/2017321-the-404-error-when-installing-hdl-verifier-support-package-for-xilinx-fpga-boards?s_tid=srchtitle
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