R2024a Prerelease will not start due to OpenGL Startup Plugin Fatal Error

18 次查看（过去 30 天）

Robert Guldi 2024-1-2

0
链接

此问题的直接链接

https://ww2.mathworks.cn/matlabcentral/answers/2065541-r2024a-prerelease-will-not-start-due-to-opengl-startup-plugin-fatal-error

评论： Moustafa 2024-1-4

Hello.

I am trying to install the MATLAB R2024a Prerelease, and although the installation is successful, I can't open R2024a due to a Fatal Error.

The following is the text from the error:

Dynamic exception type: class cppmicroservices::SharedLibraryException std::exception::what: Loading C:\Program Files\MATLAB\R2024a\bin\matlab_starup_plugins\graphics\opengl_startup_plugin\mwopengl_startup_plugin.dll failed with error: The specified module could not be found. : not connected: not connected.

I have already confirmed that my GPU is running a version of OpenGL that surpasses the system minimums, and I uninstalled and reinstalled R2024a. The uninstaller wouldn't actually run so I just deleted the whole folder, I assume that's an unrelated problem. R2023a continues to run fine. Any guidance would be appreciated. Below are my system details:

Dell XPS 15 9570

Intel Core i7-8750H CPU @ 2.20 GHz (Turbo up to 4.1GHz)

32Gb DDR4 Ram

Windows 11 Professional

Intel UHD Graphics 630 (Running WebGL/OpenGL 4.6)

8 个评论
显示 6更早的评论隐藏 6更早的评论

光远 2024-1-3

Xinyu‘s solution is useful. I have just recover the Trojan:Win32/Wacatac.B!ml , which is relative to the ddux.dll. Problem solved.

Ronald Aarts 2024-1-3

Xinyu‘s solution also works for me, at least for the time being as Windows Defender insists on removing this "Trojan".

请先登录，再进行评论。

请先登录，再回答此问题。

采纳的回答

Jan Houska 2024-1-2

3
链接

此回答的直接链接

https://ww2.mathworks.cn/matlabcentral/answers/2065541-r2024a-prerelease-will-not-start-due-to-opengl-startup-plugin-fatal-error#answer_1381846

Hi,

please go to Windows Defender and restore the file "C:\Program Files\MATLAB\R2024a\bin\win64\ddux.dll". It has been falsely marked as Trojan:Win32/Malgent!MSR and quarantined.

Good Luck, Jan