matlab support package test connection error

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i want to connect a matlab with raspberrypi 4 model B so i installed MATLAB Support Package for Rasberry Pi Hardware(Version 23.2.0).
Unfortunately, in test connection, i had an error for verifying internet access failed.
So, i checked my raspberrypi, but no problem.(internet is connected by wifi)
um.. but, raspberrypi's ping test was wrong.
input : ping -c 5
output : 5 packets transmitted, 0 received, 100% packet loss, time 4075ms
Is it just because of this?
  2 个评论
Angelo Yeo
Angelo Yeo 2024-2-6
When you run the command below, what error do you get? Please provide the whole error message.
mypi = raspi
Prasanth Sunkara
Prasanth Sunkara 2024-2-14
编辑:Prasanth Sunkara 2024-2-14
Looks like your raspberry pi cannot connect to internet. Without internet connection the hardware setup app cannot install the required Linux debian packages.
You can use a browser on the raspberry pi and see if you can connect to internet by checking out popular websites. (Eg:


回答(1 个)

MathWorks MATLAB Hardware Team
The ping status suggests that the Raspberry Pi does not have an internet connection. Please open a browser on the Raspberry Pi to confirm that you can able to access internet.
Please feel free to contact us if you need any assistance,
MATLAB Hardware Team


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