Hi Ruizhe,
So from my understanding of the problem, you are trying to login with your personal email while installation which later gives you the following error to verify using your university credentials that logs you into a mathworks account corresponding to your university email.
If the portal that opens is a sign in portal of your university, you should log in with your university credentials, however if it's a mathworks portal try using your personal one, if that helps.
Another question that comes to me is, does the link open in a different web browser or it opens in a seperate window, under the mathworks installation program itself. If its opening in a seperate browser, make sure you log yourself out of the different accounts there before hand, and see if that works.
Apart from the above you can try the following:
- Try going through the steps mentioned in the following answer: https://www.mathworks.com/matlabcentral/answers/367477-why-do-i-get-a-message-you-must-verify-your-university-login-information-or-error-code-2112-when-t
- Alternatively, try doing an offline install of MATLAB. You can find the steps here: https://www.mathworks.com/help/install/ug/install-using-a-file-installation-key.html
Hope this helps.
Thanks
Gyan
