Hello @依帆
From the screenshots shared, I see that you are trying to install the Image Processing Toolbox in MATLAB R2024a, but the error dialogue shared is from MATLAB R2022a. It is likely that you are receiving this error because of multiple versions of MATLAB installed on the system. Please ensure that you are installing the toolbox to the correct release.
If the issue persits you can follow the troublshooting steps mentioned below to address this issue:
- Antivirus software or firewalls can interfere with the download and installation of software. They might block the download or access to specific files thinking it's a security threat. Temporarily disable your antivirus or firewall to see if that resolves the issue.
- Permission issues can also cause problems with the installation. Running MATLAB as an administrator can sometimes resolve these issues.
- Ensure that your internet connection is stable. Interruptions in your network connection can cause the download to fail.
If none of the above steps resolve the issue, the best next step is to contact MathWorks Support for assistance. They can provide more detailed troubleshooting steps and help resolve installation issues. You can contact them through the following link: https://www.mathworks.com/support/contact_us.html