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I cannot play videos posted by MATLAB team neither on edge nor chrome.

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Gökhan 2024-5-8

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此问题的直接链接

https://ww2.mathworks.cn/matlabcentral/answers/2116592-i-cannot-play-videos-posted-by-matlab-team-neither-on-edge-nor-chrome

评论： Cris LaPierre 2024-5-13

I cannot play videos posted by MATLAB team.

Error Code: VIDEO_CLOUD_ERR_UNKNOWN

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Gökhan 2024-5-9

All of the videos, such as

Importing Your Data into MATLAB - MATLAB & Simulink (mathworks.com)

Analyzing Data with MATLAB - MATLAB & Simulink (mathworks.com)

Simulate Using Model Composer | Getting Started with the Avnet Ultra96, Part 2 - Help Center Videos - MATLAB & Simulink (mathworks.com)

Cris LaPierre 2024-5-13

Can you let us know if this is still happening?

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回答（2 个）

Ayush Singh 2024-5-13

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https://ww2.mathworks.cn/matlabcentral/answers/2116592-i-cannot-play-videos-posted-by-matlab-team-neither-on-edge-nor-chrome#answer_1456466

Hi Gokhan

Please refer to following MATLAB answer for troubleshooting steps related to not able to play videos on MathWorks website:

https://www.mathworks.com/matlabcentral/answers/102960-why-am-i-not-able-to-play-videos-on-the-mathworks-website

Hope it helps!

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Gökhan 2024-5-13

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https://ww2.mathworks.cn/matlabcentral/answers/2116592-i-cannot-play-videos-posted-by-matlab-team-neither-on-edge-nor-chrome#answer_1456606

I have finally found out that my campus firewall prevents www.brightcove.com from opening, which is the technology provider for mathworks videos. After writing an exception for firewall, I can finally watch the videos.

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Cris LaPierre 2024-5-13

Thank you for providing the solution.

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