Issue with TimeControls getting stuck

39 次查看(过去 30 天)
Kolbe Thomas
Kolbe Thomas 2024-11-18,22:20
评论: Vinod 2024-11-20,21:22
I have these TCs running every day. However yesterday I noted it seems the TC execution got stuck for 2 of them? Below screenshot is from today, so it is weird these do not show the correct future time, also note the 1 min difference bw. Last Ran & Run At ...
I now modifed and saved both and it seems they got "restarted" and now show the future date correctly. Hopefully that did not destroy the evidence :) but you have below screenshot anyway.
Hope someone can figure out what made these get "stuck"?

回答(2 个)

Vinod
Vinod 2024-11-18,22:53
编辑:Vinod 2024-11-19,18:41
We'll take a look on the back end why these Time Control got stuck. Typically when I have seen this, it is because something has errored out during its previous execution. Maybe your MATLAB code associated to the Time Control timed out, or a ThingHTTP associated with the TimeControl didn't complete. When Time Controls or Reacts running MATLAB code fail, they can be configured to send an email that can give more info.
PS: The "Last Run" column is when the timecontrol last ran. "Run At" is when the next execution of the timecontrol is scheduled for.

Kolbe Thomas
Kolbe Thomas 2024-11-19,23:27
Thanks for the help Vinod!
I am lost, it seems to be happening now on all but one TCs? I would not expect to ever have the same date on 'Last Ran' and 'Run At' for a daily recurrence ...
These TCs all only are calling a TalkBack. Nothing is in the queue so not sure why they get stuck?
  1 个评论
Vinod
Vinod 2024-11-20,21:22
@Kolbe Thomas: Looking into this on the backend. I will let you know once I have something actionable.

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