Hello, after logging into your account I get an error: Oops! This page is currently unavailable. Error Code: MHOD-4XX And she’s been out for over a week now, what should I do?

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Elizaveta
Elizaveta 2025-2-23
评论： Eugene 2025-3-14
Hello, after logging into my Matlab Online account I get an error like:
Oops! This page is currently unavailable.
We're sorry, but you can't access this page at the moment.
This might be due to:
The requested resource is unavailable
An incorrect URL was entered
Insufficient privileges
Content protection measures
Account restrictions
Here are some things you can try:
Make sure the web address is entered correctly.
Go to MATLAB Online and try again.
Clear your browser's cache and cookies, then reload the page.
Try accessing the page using a different browser or device.
If you're using a VPN or proxy, try disabling it and accessing the page directly.
Check if your internet connection is stable and working properly.
If you've tried these steps and are still experiencing issues, please don't hesitate to contact MathWorks Support for further assistance.
Error Code: MHOD-4XX
And it's been like this for more than a week. Please tell me what to do?

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回答（1 个）

aditi bagora
aditi bagora 2025-3-5
Hi @Elizaveta,@Andrey Kulikov,
As mentioned in the error you might be facing the issue of resource unavailablility due to several potential reasons: the URL might be incorrect, you may lack sufficient access privileges, content protection measures could be in place, or your account might have specific restrictions.
Please ensure that you have tried the troubleshooting steps as mentioned in the error message:
  1. Verify URL: Ensure the web address is entered correctly.
  2. Check Privileges: Confirm you have the necessary access rights and no account restrictions.
  3. Use MATLAB Online: Try accessing the page via MATLAB Online.
  4. Clear Browser Data: Clear cache and cookies, then reload the page.
  5. Switch Browser/Device: Use a different browser or device.
  6. Disable VPN/Proxy: Turn off any VPN or proxy services.
  7. Check Connection: Ensure your internet connection is stable.
In case the issue persists, I would suggest you to contact MathWorks Technical Support
https://in.mathworks.com/support/contact_us.html

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