trouble with Ask a Question

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jkr
jkr 2025-3-7
评论： jkr 2025-3-8
The interface to Ask a Question does not work in Safari. Here, I am using Firefox instead, but I shouldn't have to. It has worked on Safari in the past.
This is only one example of how MathWorks has broken the interface to the Matlab Community. It is only with experience that one can find this interface. Another is that, at least in Safari, upon opening the Community interface there is a popup:
"No Content
We detect you're blocking Ads. To see the content MATLAB Central recommend to you, please add mathworks.com in you Ads blocker white list."
No, if MathWorks requires an exception to my legitimate ad blocker preference, that itself is a mistake on their part.
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Walter Roberson
Walter Roberson 2025-3-8
I am using the latest Sequoia 15.3.1 on an Intel iMac. I am not having any difficulty using Ask A Question on Safari.
I do not agree that I should have to modify the default Safari ad blocker setting
I looked but I could not find a default Safari ad-blocker. Where do you find the controls for "the default Safari ad blocker" in Safari Preferences?
I installed Ad-Block for Safari, but did not encounter any problems.
jkr
jkr 2025-3-8
I am also using Sequoia 15.3.1. I have an M1 Mac. It seems unlikely that the Intel vs. M1 difference has anything to do with this, but who knows? The behavior itself is weird - tabbling from Ask a Question's Summary field goes directly to Tags, skipping Description, and clicking in Description does not put the cursor in that field, it just provokes a blue box covering about half of the field. There is no way I can find to get into the Description field. I have not instaleed Ad-Block, or made any other changes to ad handling in Safari. I have not installed any Safari extensions. I just adjusted System Settings - Websites - Pop-up Windows to allow popo-up windows on mathworks.com (it was at Block and Notify), but that hasn't changed this behavior.

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回答（1 个）

Jack
Jack 2025-3-8
One way to resolve this is to adjust your ad blocker settings in Safari—either disable it temporarily or add mathworks.com to your whitelist. If the problem persists even after making these changes, consider reaching out to MathWorks support for further assistance.
Follow me so you can message me anytime with future MATLAB questions. If this helps, please accept the answer as well.
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jkr
jkr 2025-3-8
I have reached out to MathWorks support. I followed their recommendation, to switch to another browser, worked. I switched to Firefox for this purpose (only for this purpose). I keep it installed because sometimes other sites also do not work well with Safari.
At this point, this is pretty much only a policy disagreement. I suggest that MathWorks should include testing on Safari and avoiding whatever the problem is. But, I can get the job done. I am not having any trouble entering this response in Safari - it is only the behavior in the Ask a Question interface that is weird, so far as I have encountered.
Thanks to everyone for weighing in. I'm happy to let this go for now. Well, not happy, but satisfied.

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