Why do I get "There was an error while extracting product files. Try rerunning the Installer." when i try to install matlab r2024b ?

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guilherme
guilherme 2025-3-26
回答： Zinea 2025-3-30
Why do I get "There was an error while extracting product files. Try rerunning the Installer." when i try to install matlab r2024b? When i rerun the installer it happens again.
I tried to download the matlab installer again thinking it was some bug, however it continues to happen every time.
My pc is a windows 10, Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz 3.10 GHz, ram 16,0 GB, ssd 240(150 gb free), motherboard asus P8B75-M

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回答（1 个）

Zinea
Zinea 2025-3-30
This issue can occur if there is insufficient space in your temp directory. During the installation, the installer writes and deletes files from the temp directory. If there is not enough space in this directory, it will cause the installation to fail with the above error.
The temp directory is located in the following location for Windows:
AppData\Local\Temp
To resolve this issue, either clear space from the temp directory, clear space from your system and attempt to install again.
Best!

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