how to solve no healthy upstream when I try to have a temporary password

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Maria
Maria 2025-4-23
回答： Sreeram 2025-5-5
I'm trying to insert my license in the Matlab2019 installed on the pc. They ask me to generate a temporary password. When I click on the link it tell me no healty upstream

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Sreeram
Sreeram 2025-5-5
Hi Maria,
A "no healthy upstream" error usually indicates a temporary server outage. Such issues are typically resolved within a short period.
You can check the real-time status and planned maintenance updates for MathWorks applications at the following page:
https://status.mathworks.com/
If you are experiencing an outage that is not listed there, you can notify the MathWorks by submitting a support request here:
https://www.mathworks.com/support/servicerequests/create.html?s_tid=ln_supp
Thanks,
Sreeram

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