Not able to create urRTDEClient object with UR Cobot hardware when using MATLAB RTDE interface

2025 5 28
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Facing issues in creating urRTDEClient object when trying to connect to the UR Cobot from 'Robotics System Toolbox Support Package for Universal Robots UR Series Manipulators'.

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Jishnu Subramonian
Jishnu Subramonian 2025-5-28

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Below are the troubleshooting steps if using PolyScope 5.10 or greater
  • Ensure we can ping the cobot from Windows for example "ping 192.168.1.10" from windows terminal
Follow the below steps to "Enable services" on the teach pendant
  1. Go to the hamburger menu -> settings.
  2. Go to Security -> Services.
  3. Unlock the menu using the admin password.
  4. Enable the Dashboard Server, Primary Client Interface and Real-Time Data Exchange (RTDE) interfaces.
  5. Lock the menu and press exit.
Try creating the urRTDEClient object using below instructions
  1. Follow the steps in `Set Up UR Series Cobot for RTDE`
  2. Ensure if the joint angles are visible as mentioned on the documentaion.
  3. Click the Play button on the teach-pendant and ensure the loaded UR Script is running.
  4. Now create the urRTDEClient object from MATLAB terminal and try using the API - Get Started with Real-Time Data Exchange (RTDE) Connectivity Interface — Functions

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