Can't you just log back in?
your mathworks account login session has expired
15 次查看（过去 30 天）
显示 更早的评论
After approving the license terms, I receive the error Your Mathworks Account Login Session Has Expired
26 个评论
Dan Stanciu
2025-6-6
Were you prompted to sign in during the installer session? Can you please try restarting the machine and trying the installer again?
Lorenzo
2025-6-9
I am getting the same error message. I tried restarting the machine as instructed, but it did not help in my case.
Luca
2025-6-9
Same for me. I have already tried logging in back and repeating, but not still not working
Guglielmo
2025-6-10
编辑：Guglielmo
2025-6-10
I had the same problem but somehow I solved it. When the installer asked me to login, I didn't use my usual password, but I chose the option to request a one -time password.
I then followed the steps to get that one-time password and used it to login in the installer. This time, I was able to accept the license agreement without any errors showing up.
Marlon
2025-6-10
I have the same problem and can't make it work. At which point can you choose the one-time password?
Amirhussein
2025-6-10
I'm having the same issue with R2024b and R2025a (the ones I tried). The only possible option for me is to login using my university credentials which works, but the same login expiration error in accepting license.
GIACOMO
2025-6-10
Same here with 2025a and university login (that, working). Error shows up after accepting licence agreement as in the screenshot
GIACOMO
2025-6-10
Solved thanks to @Guglielmo suggestion! But same as @Erik, I had trouble finding the one-time-password option. I stumbled upon it after closing the university pop-up window before having logged in (or maybe you have to fail the login). After that, the installer prompts the one time password option (you have to copy a link which redirects to the university login option but inside your browser, not the installer-built-in one). Feels like a workaround more than a solution but the installation is now complete.
FILIPPO
2025-6-10
Closing the university pop-up window seems to be the solution for me as well. From there I can use the one time password. Had to do this again inside MATLAB to login but it works now.
回答（1 个）
Image Analyst
2025-6-11
I've notified the Mathowrk account team of the issue and they are looking into it. In the meantime, someone called them and they helped her get online:
另请参阅
类别
在 Help Center 和 File Exchange 中查找有关 Introduction to Installation and Licensing 的更多信息
Community Treasure Hunt
Find the treasures in MATLAB Central and discover how the community can help you!
Start Hunting!发生错误
由于页面发生更改，无法完成操作。请重新加载页面以查看其更新后的状态。
Translated by 
您也可以从以下列表中选择网站：
如何获得最佳网站性能
选择中国网站（中文或英文）以获得最佳网站性能。其他 MathWorks 国家/地区网站并未针对您所在位置的访问进行优化。
美洲
- América Latina (Español)
- Canada (English)
- United States (English)
欧洲
- Belgium (English)
- Denmark (English)
- Deutschland (Deutsch)
- España (Español)
- Finland (English)
- France (Français)
- Ireland (English)
- Italia (Italiano)
- Luxembourg (English)
- Netherlands (English)
- Norway (English)
- Österreich (Deutsch)
- Portugal (English)
- Sweden (English)
- Switzerland
- United Kingdom(English)
亚太
- Australia (English)
- India (English)
- New Zealand (English)
- 中国
- 日本Japanese (日本語)
- 한국Korean (한국어)