where is SupportSof​twareInsta​ller.exe in Matlab R2025a

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Michael
Michael 2025-6-11
回答： Michael 2025-6-13
in Matlab R2025a, there is no SupportSoftwareInstaller.exe to install hardware support. we have to use another method such as mlm.exe, what are the exact steps to install the hadware support. I'm getting ready before I get Matlab R2025a.

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Michael
Michael 2025-6-13
is there a place where I can download SupportSoftwareInstaller.exe ?
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Walter Roberson
Walter Roberson 2025-6-13
No, there is no-place that you can download SupportSoftwareInstaller.exe from.
Other people can install it; the restriction is specifically on your account.

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更多回答（4 个）

Walter Roberson
Walter Roberson 2025-6-11
It sounds like you are using Mac, as SupportSoftwareInstaller is still available for Windows and Linux.
See https://www.mathworks.com/matlabcentral/answers/293235-how-do-i-download-and-install-a-support-package-on-an-offline-machine
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Michael
Michael 2025-6-12

Hello Walter, after you download the packages, you have to install them into matlab. It was very easy before R2025a, now you have to use ./mom to install. Thank you for your help.

Walter Roberson
Walter Roberson 2025-6-12
You do not need to use mpm to install on Windows or Linux; you can still use SupportSoftwareInstaller.exe .
I created a virtual machine that I loaded Windows 10 onto, and I installed MATLAB R2025a onto the virtual machine, and I was able to use SupportSoftwareInstaller.exe without significant difficulty (it was a little slow and it prompted twice for my login credentials.)

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Michael
Michael 2025-6-12

Where can I get SupportSoftwareInstaller.exe from? Thanks

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Walter Roberson
Walter Roberson 2025-6-12
A moment ago, I completely uninstalled MATLAB R2025a on my Windows virtual machine. I then installed it again, installing MATLAB, Global Optimization Toolbox, Optimization Toolbox, and Symbolic Mathematics Toolbox. Afterwards, install_support_software.exe was in the win64 subdirectory, but SupportSoftwareInstaller was not there.
I then downloaded https://ssd.mathworks.com/supportfiles/downloads/R2025a/ssi_downloader/win64/SupportSoftwareDownloader_R2025a_win64.exe and executed it to self-extract it. At this point, SupportSoftwareInstaller.exe lived under
\Users\roberson\Downloads\_temp_SupportSoftwareDownloader_R2025a_win64\bin\win64\SupportSoftwareInstaller.exe
Michael
Michael 2025-6-13
移动：Walter Roberson 2025-6-13
Does Old versions of SupportSoftwareInstaller.exe work on R2025a.

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Michael
Michael 2025-6-13
Hello Walter, I think your computer is different than mine, I installed and extracted SupportSoftwareDownloader_R2025a_win64.exe like you said, But I don't have the directory that you have, I searched the whole computer for SupportSoftwareInstaller.exe , it does not exist. Thanks again
Michael
Michael 2025-6-13
Walter, I got it, it works now. I have SupportSoftwareInstaller.exe. Thanks a million for your help.

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