Hello everyone, I have a problem sending my email. It tells me I have a payment problem, but I already paid for the student license and I haven't used the 800 email limit. Wha

7 次查看（过去 30 天）
felix
felix 2025-9-20
编辑： Vinod 2025-9-23
Hello everyone, I have a problem sending my email. It tells me I have a payment problem, but I already paid for the student license and I haven't used the 800 email limit. What can I do in this case?
  6 个评论
显示 4更早的评论

请先登录，再进行评论。

请先登录，再回答此问题。

回答（1 个）

Vinod
Vinod 2025-9-23
编辑：Vinod 2025-9-23
I looked up the server logs and it appears you are sending an alert once every minute, likely from some MATLAB analysis code that is tied to a TimeControl or React. This rate of sending alert emails is far above the supported rate and had resulted in your account exceeding its limits. We've made a one-time exception and added capacity. However, without the change on your end to reduce the usage rate, you will exceed your capacity within ~800 minutes. You can see how many alerts you have left on your account page.

社区

更多回答在  ThingSpeak Community

类别

在 Help Center 和 File Exchange 中查找有关 Introduction to Installation and Licensing 的更多信息

标签

产品

Community Treasure Hunt

Find the treasures in MATLAB Central and discover how the community can help you!

Start Hunting!

Translated by