So, did you send this into technical supprt? Why not? Answers is not official technical support.
At the very least, you need to tell what MATLAB release you were trying to use. Then you should say which OS you are using. Tell what computer you are trying to use it with. Tell which OS version.
Of course, before you did any of that, since you would have that information in hand, you would also have checked the support page which tells which releases of MATLAB are supported on various systems.
If your system is too old for the release you want to use, or too new, then you could expect a problem, and possibly a crash. Of course, that would also tell you how to solve the problem. Just use a relase which is viable on your system.
