Files Panel looks strange and path line is searching

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Dmytro
Dmytro 2025-11-8，17:11
评论： Dmytro about 4 hours 前
Hello, I just installed Matlab R2025b
Its takes about 55 sec to open (bare Matlab, no addons), which is pretty long.
After opening there is a rotating "search ring" in the path at the upper line and no files in the File Panel. The searching ring runs forever. Also "open" button is not working, as no folder explorer appears. Please have a look in the enclosed picture. After reinstall the problem remains. Does Matlab needs any permissions? How to grant them under Windows10?
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Oliver Jaehrig
Oliver Jaehrig 2025-11-10，15:37
What exact operating system do you use? I mean which Windows 10 build?
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Oliver Jaehrig
Oliver Jaehrig 2025-11-12，7:29
@Dmytro It can happen, that releases actually work on unsupported operating system, but it simply means this setup was never tested internally and not verified, so if anything unexpected behavior occurs, support can be very limitted.
I was involved in investigating similar issues which we started to see in R2025a (and newer) and as far as I know, all of these are occuring on unsupported Windows OS builds.
If you can reproduce this when using a supported OS, please contact our Technical Support department for further investigation.
Dmytro
Dmytro about 4 hours 前
Dear Oliver,
I contacted technical support and finally, after number of test, it seems you are right. The problem comes from the windows. I downloaded the R2023a version, which I used before, and its runs smoothly. I will updato to Windows 11 and then install R2025

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