Hey,
There’s a chance the streets basemap URL is getting blocked by a firewall.
You can try opening it directly in your browser to check:
If it doesn’t load, it’s most likely being blocked.
You can also list all the available basemaps in MATLAB using:
s = settings;
s.shared.globe.basemaps
The URL for each map is stored inside its structure. For example:
s.shared.globe.basemaps.streets.URL
If the URL is blocked, you may need to get it unblocked and then try again.
Hope this helps.
