Cannot download Text Analytics Toolbox Model for BERT-Base Network add-on
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I Cannot download Text Analytics Toolbox Model for BERT-Base Network add-on but other still can download. It shows Download Error Unable to connect to MathWorks. I have tried mobile hotspot, turn off window firewall but none of them works.
回答（1 个）
Isha
2026-3-16，12:18
0 个投票
Hello,
To install new toolboxes, you can either:
- Rerun the MathWorks Installer to add any additional products not currently included in your installation. You do not need to reinstall MATLAB if you select the same installation folder.
- Use the Add-On Explorer in MATLAB, if your license permits usage of it.
For instructions on installing products using the MathWorks Installer, see the following article: How do I install MATLAB or other MathWorks Products?
For instructions on installing products using the Add-On Explorer, see the following article: Get and Install MATLAB Add-Ons and Simulink Add-Ons Using the Add-On Explorer
You can also refer How do I install additional toolboxes into an existing installation of MATLAB? - MATLAB Answers - MATLAB Central
If still the issue remains unresolved, contact MathWorks Tech Support. https://www.mathworks.com/support/contact_us.html
Hope this helps.
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