"Error using connector.​ensureServ​iceOn" when clicking "Get Add-Ons"

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Asking this question in case anyone else has faced the same problem / has found a solution.
Release: R2015b 64 bit, Windows.
When clicking on "Get Add-Ons", this error message pops up on the command window:
Error using connector.ensureServiceOn
Error starting MATLAB Connector. Please check that port 31515 is available.
com.mathworks.jmi.MatlabException: Error starting MATLAB Connector. Please check that port 31515 is available.
at com.mathworks.jmi.NativeMatlab.SendMatlabMessage(Native Method)
at com.mathworks.jmi.NativeMatlab.sendMatlabMessage(NativeMatlab.java:266)
at com.mathworks.jmi.MatlabLooper.sendMatlabMessage(MatlabLooper.java:120)
at com.mathworks.jmi.Matlab.mtFevalConsoleOutput(Matlab.java:1778)
at com.mathworks.jmi.MatlabWorker.feval(MatlabWorker.java:195)
at com.mathworks.jmi.MatlabWorker.feval(MatlabWorker.java:172)
at com.mathworks.addons.ConnectorFactory$1.runOnMatlabThread(ConnectorFactory.java:37)
at com.mathworks.jmi.MatlabWorker$2.run(MatlabWorker.java:79)
at com.mathworks.jmi.NativeMatlab.dispatchMTRequests(NativeMatlab.java:475)
What I've tried:
  • Allowed R2015b.exe in the Firewall for inbound and outbound connections.
  • Allowed TCP port 31515 in the Firewall for inbound and outbound connections.
Still no luck.

采纳的回答

Dave Behera
Dave Behera 2015-12-4
Hi,
The issue is related to the network configuration. One possible workaround is forcing JVM to use IPv4 over IPv6 by setting the java.net.preferIPv4Stack config. The following discussion page provides some relevant discussion:
To work around this issue create a new System Variable named JAVA_TOOL_OPTION, with the value -Djava.net.preferIPv4Stack=true
  3 个评论
Dominik Melcher
Dominik Melcher 2016-9-14
I solved the problem by deleting the MATLAB_JAVA path in my system variables.

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更多回答(2 个)

AFTAB ALAM  ANSARI
AFTAB ALAM ANSARI 2017-11-22
Don't go for rubbish like "it's because of JAVA". This happens when MATLAB is blocked by some firewall that is blocking MATLAB from connecting to Internet. MATLAB uses Internet during Stimulation. Just exclude it from firewall and there you go. There will be no error.

Hicham Belh
Hicham Belh 2018-12-16
i got this error by click on getaddon:
Version: Matlab 2018a
error:
Error using connector.internal.doEnsureServiceOn
Error in Connector: Did not start the server. Desired port was: 31515. Last error
was: Server did not respond to initial request: 127.0.0.1:31714
Error in connector.ensureServiceOn
Warning: Issue starting Connector. Please check that port 31415 is available. Did not
start the server. Desired port was: 31515. Last error was: Server did not respond to
initial request: 127.0.0.1:31714
thx for any help
Lega

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