install matlab 2015a error pls help

1 次查看（过去 30 天）
nuttamon tuangrattanasirikul
回答： Joost 2016-9-12
when install 99% it saying :
The application encountered an unexpected error and needs to close. You may want to try re-installing your product(s). More information can be found at C:\Users\P&P\AppData\Local\Temp\mathworks_P&P.log
and I go to check mathwork_P&P :
at com.mathworks.install.command.doc.SearchIndexCommand$FileSystemDirectoryBuilder.getDirectory(SearchIndexCommand.java:117)
at com.mathworks.install.command.doc.SearchIndexCommand.getSearchIndexesToMerge(SearchIndexCommand.java:98)
at com.mathworks.install.command.doc.SearchIndexCommand.buildSearchIndex(SearchIndexCommand.java:55)
at com.mathworks.install.command.doc.SearchIndexCommand.handleProductsFound(SearchIndexCommand.java:45)
at com.mathworks.install.command.doc.BuildSharedDocCommand.execute(BuildSharedDocCommand.java:66)
at com.mathworks.install.command.doc.BuildSharedDocCommand.execute(BuildSharedDocCommand.java:46)
at com.mathworks.install.InstallModule$1.installProducts(InstallModule.java:229)
at com.mathworks.install.InstallerImpl.install(InstallerImpl.java:100)
at com.mathworks.installwizard.model.InstallTask.execute(InstallTask.java:46)
at com.mathworks.installwizard.model.AbstractBackgroundTask.execute(AbstractBackgroundTask.java:38)
at com.mathworks.installwizard.model.AbstractTask.call(AbstractTask.java:73)
at com.mathworks.installwizard.model.AbstractTask.call(AbstractTask.java:23)
at com.mathworks.wizard.worker.WorkerImpl.doInBackground(WorkerImpl.java:24)
at javax.swing.SwingWorker$1.call(Unknown Source)
at java.util.concurrent.FutureTask.run(Unknown Source)
at javax.swing.SwingWorker.run(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
pls tell me to fix this ploblem.

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回答（1 个）

Joost
Joost 2016-9-12
Call technical support. Installation support is free of charge for all license types (at least it is here in Europe, check out the terms and conditions for your country or just call and ask).

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