I'm trying to reinstall a 2007 version on a new computer. When I enter the serial number off the box I get: "Error -2001: The serial number you entered is not a valid serial number. Please re-enter your serial number". Any ideas how to solve this?

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Erik de Bruin 2016-11-25

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此问题的直接链接

https://ww2.mathworks.cn/matlabcentral/answers/313994-i-m-trying-to-reinstall-a-2007-version-on-a-new-computer-when-i-enter-the-serial-number-off-the-box

评论： Walter Roberson 2016-11-25

采纳的回答： Tamir Suliman

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Tamir Suliman 2016-11-25

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此回答的直接链接

https://ww2.mathworks.cn/matlabcentral/answers/313994-i-m-trying-to-reinstall-a-2007-version-on-a-new-computer-when-i-enter-the-serial-number-off-the-box#answer_244727

Contact MATLAB through your account or email matlab support team

if you click on contact us page https://www.mathworks.com/company/aboutus/contact_us/?s_tid=gn_cntus

I already did that (emailing to support team). That is why you sent this mail I suppose. I cannot get in contact through my account because I do not have a serial key attatched to my account. That is not possible. The Matlab version I am trying to install is old but new out of the box