The following error was detected while downloading idelink/ti​ccsext_res​ources_com​mon_135244​0702.enc:

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I am trying to install Matlab but I find this error:
the following error was detected while downloading idelink/ticcsext_resources_common_1352440702.enc: Wrong number of bytes: Expected 10754, got 557
What have I to do? I read that it is due to the Antivitus, but I turned off the Antivirus system .
Help me

回答(2 个)

Fei Deng
Fei Deng 2017-4-17
Hi Eduardo, this error occurs when Antivirus or security software is installed on your computer and blocking the download. You can temporarily disable the program and retry the download.

Steven Lord
Steven Lord 2017-4-17
If I remember correctly, when that type of error occurs in the Installer usually the Installer will ask you if you want to re-download the affected file. Did it ask you? If it did ask, what happened when you said yes?
  2 个评论
toast toast
toast toast 2017-6-22
I met the same question, when i answer yes to 're-try', this error appear again, and this error appear for every 're-try'
Steven Lord
Steven Lord 2017-6-22
In that case, please contact Technical Support using the Contact Us link in the upper-right corner of this page and ask them to help you download the software.

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