How do I reset my password
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I am currently a uni student trying to access Matlab. I have already setup my account, however I have not downloaded the application. I recently forgot my password and when sent the email to rest my password, it reads "You requested a password reset for an email address that is not associated with a MathWorks Account. If you would like to create a MathWorks Account now, go to Create Account."
I already have an account but I clicked Create Account anyway and it logs me into my Matlab account. This does not allow me to reset my password and now I cannot download Matlab at all. I cannot make another account as this is run under my university which I have already used my name and id for.
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Rik
2017-5-19
I think this is the point where you would want to contact Mathworks support. You can use the Contact us link at the top.
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2017-5-19
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