Why do I receive the errors "An unexpected error has occurred" and "Failed to start agent: Logging configuration was invalid" when installing the MATLAB Drive Connector?

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MathWorks Support Team
编辑： MathWorks Support Team 2019-4-5
Why do I receive a popup with the error "An unexpected error has occurred" then another that states "Failed to start agent: Logging configuration was invalid" when installing MATLAB Drive Connector?

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MathWorks Support Team
编辑：MathWorks Support Team 2019-4-5
This error is due to installing MATLAB Drive Connector into a directory that contains Non-Ascii characters.
This could also be due to your user account that contains Non-Ascii characters or spaces. Installing under a user account that does not contain the Non-Ascii characters or spaces should resolve this issue.

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