I went back through the mentions of speedgoat, and unfortunately the results were very sparse. Two of the Mathworks staff replied about Speedgoat in the last year, but it was not obvious from the context that they had any Speedgoat experience (that is, the answers might have been just Simulink experience.) Most of the few questions over the last 2 years have gone unanswered by any of the volunteers or staff.
I would really recommend opening a support case. And complaining to your sales person if support doesn't answer.
... or ship a Speedgoat system to central Canada and wait a few months while I puzzle through it while answering a lot of other things...
