MATLAB is crashing by low-level graphics error

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Irene Belik
Irene Belik 2017-12-6
评论： Hamid 2024-3-7
Hello,
I'm a German student writing my bachelor thesis in Prague.
I've installed the trial version of MATLAB on my Samsung Notebook with a AMD Radeon hd 7600m graphic-card.
The Error is:
Warning: MATLAB previously crashed due to a low-level graphics error. To prevent another crash in this session, MATLAB is using software OpenGL instead of using your graphics hardware. To save this setting for future sessions, use the opengl('save', 'software') command. For more information, see Resolving Low-Level Graphics Issues.
I've Googled so many things and tested everything. You are my last chance to use MATLAB on my Notebook. And I need it really, there is no other possibility other than to buy a new notebook
I would be so thankful if you could help me in this case.

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回答（5 个）

Dinesh M
Dinesh M 2022-5-31
编辑：Dinesh M 2022-5-31
It works on Linux system
On a Linux system, you also can try upgrading the OpenGL driver or starting MATLAB with software OpenGL using this command:
matlab -softwareopengl
Bob Blaine
Bob Blaine 2017-12-18
Hi Irene,
Since the 2014b release of MATLAB, it relies much more heavily on the graphics hardware of your computer than it did in the past. As a result, the hardware requirements are a little more stringent. If you get this warning, it just means that MATLAB detected that either your graphics card or the driver for it wasn't fully compatible. In that case MATLAB will use it's backup which is a software implementation of the OpenGL. It should continue to produce graphics, but there may be some noticeable differences:
  • It's slower if you are plotting a lot of data
  • There's no graphics smoothing (antialiasing)
  • Markers aren't as pretty
  • Transparency doesn't always produce the correct display.
One thing you might want to do anyway is update your graphics driver. I think the last one for your system was released in 2015 (15.7.1 assuming Windows 10).
Hope that helps.
minthon minthon
minthon minthon 2019-2-22
I have similar problems. Tried 'software' and 'hardware' options for opengl, the driver was updated, tried reboot, tests were performed with simplest 5 point plot. It continued crashing for a day, but then got back to normal. Then, again, started crashing after any attempt to launch graphics. Also was crashing immediately with "opengl info".
  2 个评论
minibela
minibela 2020-4-2
did you fix this? because I'm stuck with the same problem and Mathworks can't find the cause or a solution :(
Image Analyst
Image Analyst 2020-4-3
If calling the Mathworks did not give you a solution, I'm surprised. At the very least they'll find a workaround. Try upgrading to release r2020a and see if that fixes it.

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Image Analyst
Image Analyst 2017-12-6
Why not just do what it says?
>> opengl('save', 'software')
By the way, that's not a "crash", it's a warning.
  4 个评论
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Valeria Leto
Valeria Leto 2021-8-23
@Image Analyst yeah, I did it but I still have problems. I suppose that I have too many data to plot.
Image Analyst
Image Analyst 2021-8-23
If you're still getting crashes even after setting oepngl to software, then call the Mathworks for free tech support. This is only if MATLAB itself crashes, not just if your program throws an error but MATLAB still keeps running.

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David Huang
David Huang 2022-1-24
I have same problem. My graphic-card is GTX1650. Is the level of this card too low?
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Bob Blaine
Bob Blaine 2022-1-24
Hi David,
I don't have experience with GTX1650, but I've had MATLAB render on low end Intel graphics, so I suspect that it's fine. Image Analyst is probably right, it's time to call MathWorks. Be sure to have your graphics card, OS and driver version, as I'm guessing that will be important to identify the issue.
Pratiwi Vaherera
Pratiwi Vaherera 2022-6-4
hi i'm a user of intel graphics too. but when i open matlab i see a warning message. and when i try to import my data the matlab system error message appear like this. can you help me how to fix it? thanks!

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